Terry Morrill, along with
his sons Trent and Chad, are the owners of Pacific
Pavingstone, California
Waterscapes, Jack's Turf, and Pacific Outdoor Living Pro Division, located in La Crescenta, California,
near Los Angeles.
Terry has a degree in architecture from the University
of California at San Luis Obispo and has been a general
contractor for over 25 years.
Pacific Pavingstone has been installing paving stones
for patio decks, driveways, and walkways in the Los
Angeles area for over nine years. All of our
crews go through rigorous training and certification to ensure the quality of their work meets our high standards. |
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"As the owners of Pacific Pavingstone,
we have been able to double the size of our business
by using a few basic principles. Chief among these
is the idea of “Exchange
in Abundance”- part of a management
system we use called Hubbard Management Technology,
which has proven to be incredibly successful for our
company."
Most successful businesses deliver at least what
was promised to the customer. When you Exchange in
Abundance you deliver what was promised - PLUS! You
install the job exactly as agreed upon and you go
the extra mile to ensure that the customer is completely
satisfied - whatever it takes and no questions
asked.
We have built a reputation for the highest quality
masonry and paving stone work and we are not satisfied
until our customers are 100% delighted. It's not
what we think is a nice job but what the customer
thinks is incredible service!" |
"When I tell people that we are
simply the best - we use the best paving stone system,
the best pavers, the best crews, and that I guarantee
100% satisfaction with their job, they believe me because
it’s the truth! It is very easy to get this across
to the customer if it’s true. If it’s not
true, you can only tell the lie so many times before
you and your company begin to self destruct. " |
INC. 500 CORPORATE PROFILE
Terry started Pacific
Pavingstone with his son Trent in June 1999.
They built the company on three basic principles:
1) Deliver a great product, 2) Never spend more
than they make, and 3) reinvest profits back into
the company.
With one crew, a beat up 1973 Chevy,
and an assortment of tools, they started installing
paving stone driveways and patios out of Terry's
garage. Their great products and exceptional customer
service
gave way to many referrals and soon they had more
work than they could handle. To accommodate their
demand, they moved into larger facilities, added
more crews, and updated their equipment.
In June, 2001, Terry's second son,
Chad, joined them and started California
Waterscapes. Using the same principles, he built
that division into one of the largest pond and waterfall
installers in the country. In fact, at the 2004 Inc
500 Awards, they were approached by Greg Wittstock,
owner and founder of Aquascape
Designs and fellow Inc 500 winner, to discuss
how the two organizations could collaborate on future
opportunities.
Out of those discussions the Morrill's
purchased Pro
Ponds West, a Master Aquascape Designs Product
Distributor, in October 2005. The company has been renamed to Pacific Outdoor Living Pro Division, and Chad now runs it. The company has already hit the ground running by
closing a product distribution deal with Armstrong
Garden Centers, one of the largest nursery chains
in California. In addition to selling Aquascape products,
the garden centers wil also help feed business to
their Pacific Pavingstone and California Waterscapes
companies.
The Morrills also own and run the Pacific Outdoor Living Design Center, a design showroom where customers can see ponds, waterfalls, paving stones and get landscape design services.
In 2008 the Morrill family started Jack's Turf, a company selling and installing artificial grass for residential and commercial properties in Southern California. |
