Testimonials

An Evening Outdoor Living SpaceOutdoor Living Space with Paver Pool Deck

 

Pacific Pavingstone was built on one main Philosophy:  Exceed Customer Expectations .

And we do, every time. This may sound like a bold statement and we don't expect you to just take our word for it.  We can provide you a list of over 1000 local customers you can personally call who will be happy to tell you what it's like doing business with Pacific Pavingstone, its sister company, California Waterscapes or our parent company Pacific Outdoor Living.

Every week we receive reviews from our customers sending praise to our sales team and paving stone installation crews for their outstanding paving stone craftsmanship and customer service.

Below are some customer reviews that reflect the professional and excellent job that Pacific Pavingstone, Inc. does installing a driveway, patio, walkway or other paving stone project.

Customer Testimonials

For the past few months, I have been meaning to send you a "thank you" email for quickly resolving our sprinkler system problem.  Finally, I said that I could not allow the Thanksgiving weekend to end without sending you an email expressing our appreciation. 

Your company has EXCELLENT customer service; you have not failed to address any concerns that we have raised in a timely and cordial manner.  Installing the pavers was a big financial investment to us, and it feels good to know that there is a company out there that works to continually prove to us that our investment was worth it.  We have recommended your services to our neighbors, and we hope that more business comes your way. 

We hope you had a wonderful Thanksgiving holiday!

Blessings to you and your loved ones,

 M.T. & E.S.T

Pacific Pavingstone took up an old asphalt driveway and installed 2,500 square feet of concrete pavers. They also removed three step areas, installed cinder block and put bull-nose pavers on the landings of each. I would rate my job as an 8 in difficulty on a scale of 1-10. The job went incredibly well. The staff at all levels were professional and helpful, facilitating everything I asked for. They cleaned up every day, even washing down the street so dust would not blow up with passing cars. The workmanship is terrific. This is one of those experiences you can only hope for in today's busy times. It was so nice to have virtually no complaints what-so-ever. The thing I liked most was that they were professional and helpful even if it meant more work for them. I am soooooo totally satisfied.

–William Tell, Arcadia, CA

We had a 2,500 square foot asphalt driveway and several concrete walkways. It was time to redo the driveway and we decided to consider paving stone instead of asphalt. We got an estimate from Pacific Paving (now Pacific Outdoor Living) and checked references and decided to proceed. We did a brick type pattern for both the driveway and the walkways.

We started with an estimate for redoing a deck in the backyard, and decided to use another company for that because they were more full service, but at the same time we got an estimate for doing the driveway. Michael was very prompt and comprehensive in providing the estimate and we decided to proceed. They scheduled the work in advance and Emerson and Joaquin and their crews did demolition (and recycling) in a day and a half and completed the entire job in less than 2 weeks. They even did a few extras to make it look better. It included putting in a drain system and sump pump because the existing slope for the driveway was insufficient for surface drainage. Joaquin made sure to communicate fully at every step of the project. In doing the demolition they broke the main water line, and stayed for about 5 hours in the evening to do a temporary repair till they could get a plumber out the next day. Truly above and beyond! I got more than my money's worth.

–Andrew Eaton, South Pasadena

This is not a typo, the work Pacific Pavingstone did was valued at approximately $250,000.00. I managed an office building and behind the building was an alley way that was in disrepair which measured approximately 30' wide x 200' in length. We initially hired the company to complete the repairs but as work started the repairs were more extensive than previously thought. We approached the company to see what alternatives were available and they came up with the interlocking paving stones. We ended up taking out the existing bricks and sub base and replaced the entire alley way with interlocking paving stones. The complexity of this job was very trying at times with having to deal with the city and the tenants of the office building, however, with the assistance of the company it went extremely well and was finished in a timely manner. With the amount of car and truck traffic that drives on this alley way each day, I have had no issues with the work (no broken bricks or any settling issues).

This work went extremely well and it was due to the relationships that were developed in the beginning between the contractor, the city, and building ownership & management. Any issues that arose were always dealt with in a very positive manner and had a positive outcome. I was so pleased with this work that we had them complete the replacement of the driveway, patio and walkways at my house. This work was valued at approximately $20,000.00 and this work was completed in a timely manner and we were more than pleased with the outcome of the work. They work with you from start to finish and they were always in contact with me as to the progress of the work. I liked the fact that they were responsive, high quality of work, timeliness of work, and open lines of communication right up to the owner of the company. This was a very positive experience in dealing with this company from start to finish.

–Kevin Houser, Beverly Hills, CA

Pacific Pavingstone replaced a 1722 square foot old asphalt driveway with interlocking paver stones. Included replacing individual flagstones with paver stones for walkway from driveway to front steps and redesigning and replacing two narrow concrete steps for an enlarged porch and additional step in same paver stones.

It was a great experience working with such professionals and I absolutely love the finished product: my beautiful curved driveway, walkway and front porch. Michael Budnick, the sales rep, was on time and available for all meetings as well as helping to design the walkway, front porch and steps. At the first meeting, he also provided a Site Layout of the entire project as well as the company press kit that included a CD demonstrating how the work would be done from demolition to finishing touch on installed pavers. Israel, the job foreman, was very easy to work with. He came by every day and also made suggestions that helped me decide how I wanted the front porch done. Friends and neighbors have told me how beautiful my driveway is, as well as the front porch. I just love it all! It really is beautiful and adds so much to the appearance of my 1940 house. You use a great product and have a great team. Keep it up.

–Carolyn Flynn, Valley Village, CA

Pacific Pavingstone removed our existing driveway and adjoining walkway and installed a new paving stone driveway, walkway, and garden path. We needed advice about the type & style of paving stones to use, so we went to the Pacific Outdoor Living showroom and talked to their designer. She really helped us to choose what looked best for our home. We unearthed some unanticipated conditions under the driveway that required adjustments to the time schedule but the delay was unavoidable. The company adapted to the changed conditions and worked with whatever challenge presented itself. The result was a beautiful job. We are generally hands on types of people and continually asked questions about the work and how it was going throughout the project. They were polite and informative throughout. The follow up person, Marty, made sure that everything was to our satisfaction and told us to call him if there are any problems or questions in the future.

–Richard Haskins, Mar Vista, CA

This was the best experience I've ever had with a contractor from salesman to the final seal being placed on driveway. On a Wednesday evening, I sent an e-mail requesting to be contacted regarding my driveway project – the following morning I was contacted by Pacific Outdoor Living. A salesman then contacted me and said he could be in my area later that day. We met and agreed on the project and cost in an expedited timely fashion. On Friday, the scheduling team at Pacific Outdoor Living called me and scheduled work to begin the following Tuesday. On Tuesday, the contractor was on location at 0630 and completed the agreed upon work plus worked through some additional unexpected work in the 4 days they told me it would take. My driveway was completed on Friday. Every worker seemed to take pride in their work – I was truly impressed. The final details and cleanup was handled on Saturday as opposed to the following Monday. I would highly recommend this company's services. The other e-mail I sent to another paving stone company was answered a week after the job was finished.

–David Ryan, Long Beach, CA

Our hardscape plan was designed by the company's consultant, Karen Meinhart. Karen's design included the demolition of the existing driveway, the architectural shapes and patterns of the paving stones, irrigation placement, and planting suggestions. The front-yard consisted of pilasters, stepping path, raised planter, as well as paving stones throughout the driveway. The front driveway also included a circular pattern. The design also included paving stones along the side of the house. The backyard consisted of a seating wall as well as pavin stones throughout. Additionally, the backyard included two intersecting circles. The entire project was completed in 7 days, as promised.

My initial meeting was with a design counsultant, Karen Meinhart. Because the property was a newly constructed house, the property was an empty slate (front and backyard). Karen was not only knowledgable about hardscape design but well versed in horticulture. She was instrumental in getting the plan approved by my homeowner's association. As the project commenced, I found the crew to be professional, friendly, but most importantly hard working. I would often stop by the project and observe the entire crew diligently working (like ants). Overall, I was extremely impressed with the results of the project. What I liked most was the responsiveness, punctuality, and hardworking crew.

–Mychal Do, Tustin, CA

Pacific removed all of the concrete including the driveway, front walkway, and patio at my home and replaced it with paving stones. When I contacted Pacific online a representative called me the same day and set up an appointment for the following day. Chris, the sales rep, was very courteous and helpful in explaining about the whole process. He even left me a DVD that took me through the whole process so that I could understand what was happening. We set a date to start. Chip and his crew began work and were stopped by the City. I came to understand that Downey is one tough city to get work approved in. With the help of Marty and Chip we worked our way through all of the paper work required by the City. Marty was there to hold my hand and encourage me as this went on, Chip assured me that the job would be made a priority as soon as we had the proper permits. When we got everything cleared up Chip and Gary's crew began work. The guys were very hard working and kept the work site clean. Their commitment to craftsmanship was amazing. The final result is beautiful. I highly recommend this company! Trust them, they're the best! I am gazing out the window at my new patio and I just love it.

–Carol Gibson, Downey, CA

We had Pacific Pavingstone replace an old asphalt driveway with concrete paving stones. The area of the driveway is approximately 30 times 60 feet and slopes down from street to house about 6 feet. Three layers of thick blacktop asphalt had been applied since initial construction in 1950. The contractor's estimator came without delay for the job walk and gave a detailed estimate and helpful suggestions in selecting final design and material, i.e. the concrete paving stones and pattern (herringbone). The job was done within the cost estimate and the time frame promised. It went well from start to finish and we were very pleased with the conduct of the work crews, and supervisors. The total job was done within the time frame promised and no extra charges were made. The final looks and performance were better than we expected. Overall we are very satisfied with the our new driveway. We highly recommend this contractor for driveway renewal and concrete paving stone installation. I got more than my money's worth. They listened and were knowledgeable and straight forward and pleasant to deal with. We had a lot thicker asphalt than expected, more asphalt and dirt to haul off, but no extra charges made! Keep up the good work!

–Hermann Huettemeyer, Rolling Hills Estates, CA

Pacific Pavingstone laid stones in an area of 2100 square feet, including the driveways, patio, backyard and walkway. They did this in nine working days. I've owned this house for over 30 years, and it really needed a new driveway and walkway. They were very professional. I would definitely use them again. I am very happy with the work performed, and I recommend them to others in need of this type of work.

–Jeffrey Skolnik, Pasadena, CA

Pacific Pavingstone put new pavers around my pool and in the front yard. They really did a wonderful job. They were at my house when they said they would be. It took a couple of days to complete the job and they picked up after themselves each day. The price was right on target with the estimate.

–Carla Gibson, Van Nuys, CA

If installing hardscape can be a transcendent experience, this was it. The sales representative spent hours with us as we struggled to decide what we wanted. He came out at least twice, took detailed pictures and had two batches of sample stones delivered. The very day he came with the contract for us to sign, we'd received an advertising postcard from the company with a $500 coupon and he honored it on the spot. Both the demolition and installation crews were highly professional and nice as can be. The job was done beautifully and not a speck of dirt was left behind. The final cost was right on compared to the estimate. I got exactly what I paid for. What I liked most was all of their personnel, both in office and field, were exceptionally helpful.

–Holly White, Studio City, CA

Exceptional work. Pacific Pavingstone exceeded our expectations in every area, from their sales person Mike Owen to their site foreman Gilberto and his incredible construction team. They're not merely great craftsmen, but artisans, creating flowing curved paths and decorative steps that would make Frank Lloyd Wright proud. Look no further in Southern California for the best pavingstone company. I got 2 other quotes: one from a well-known national mega-hardware store and one from another large So. Cal. paver company. Both estimates were over $10,000 more and included sad old school hard-selling techniques. Had none of that nonsense with Pacific. And on top of doing a great job, they've renewed my faith that there are good contractors out there, and it's well worth doing the research to find the great ones like these guys. The final cost was right on compared to the original estimate. I got more than my money's worth. What I liked most was the speed with which the project was completed. I liked everything about this experience. Hang on to this crew. They're absolutely the best.

–Alan Dubois, Burbank, CA

Pacific Pavingstone replaced a small asphalt driveway with a large circular driveway and added a 300' long section to reach the backyard. They also replaced several walkways in the front yard. Work included excavation, grading, placement of sand/gravel base, placement of pavers with several patterns at various locations, placing sand in the joints, concrete under the edges, complete clean-up. The entire process was trouble free with no surprises. They showed up when promised, made steady progress, cleaned up each day, met with me each day to discuss the days planned activities, and achieved a great looking result.

–Jeff Krogen, Arcadia, CA

An asphalt drive and concrete sidewalk and wooden deck were replaced with pavers. In the process, a submerged sprinkler pipe was damaged, and when I pointed this out, they THANKED ME AND APOLOGIZED. It was fixed at once. Care was taken not to damage plants; they were extremely clean and neat; they were very efficient. Everyone has commented on how beautiful the new drive and walk look now. They even left extra pavers so we could surround some planting areas that were not as yet prepared! It was a great experience.

–Robert Caraway, Woodland Hills, CA

The price was quoted on Sunday and the company called on Monday to say that work could commence on Tuesday. Workman arrived on time and commenced laying a bed of sand over concrete prior to laying pavers the following day. Work was completed at the end of the following day and we were very impressed with the professionalism and skill of all those involved. However several months later moisture from the layer of sand started to permeate into the walls of the house, leaving a line of white powder. Pacific Pavingstone were contacted on Friday and a representative made a house call on Saturday to inspect the damage. He stated that a company rep would call and arrange for a row of pavers to be taken up and the concrete jackhammered out. The call was received on Monday and workman arrived Tuesday to commence the work which was finished on Wednesday. All dealings with this company were excellent and their communications could not be faulted.

–Bryan Dickson, Pasadena, CA

Pacific Pavingstone was awesome! They told us they would arrive on July 3 at 7:30 am, they were prompt. They said the job would take 3 days. They were finished in 2-1/2 days. They men working here were very pleasant and efficient.

–Julie Letts, Burbank, CA

Please accept my thanks for the gorgeous job your company Pacific Pavingstone, did at my home. The quality and creativity of the paved driveway, patios, front porch, path, and flower borders is obvious. However, I especially appreciated being able to rely on your advice and experience, your willingness to facilitate the work of other contractors involved in the final project, including constructing water and electrical connections, and communication with them and myself as appropriate through completion.

I might add I was considering a different paving company before your business came to my attention. But the recommendation I received from another contractor regarding your work, the competitive price offered, your knowledge and specialization, and the ease in working with you made a convincing argument for selecting your company.

–Allene Buchanan

It is with great pleasure that I write this letter concerning your successful completion of our driveway and brick patio/walkway improvement contract. We are very pleased with the results.

  • Your presentation was thorough and pleasant.
  • Your promised scheduling was on time, both at the start and at completion.
  • Your attention to design, layout and paver stone color was excellent and most helpful.
  • The crews were as you described them, experienced and skilled. There was pride shown in all their activities.
  • Quality of workmanship, customer consciousness and your flexibility were obvious throughout the job.

We would highly recommend your services for the above reasons. It was a pleasure to work with you and your people.

–Marty & Bob Digges

I am satisfied with the work in every respect, particularly the concern for quality throughout. I know I am a demanding client and wanted the color and pattern just right–you succeeded on both counts.

–Dick Huppertz

We volunteered to write this letter, because we would like to express our admiration of the beautiful job that was done by Pacific Pavingstone, in paving our driveway. We are most grateful to them.

Over the last 2 years, we have been doing a variety of remodeling and landscaping jobs around the house, and have learned firsthand how difficult it is to find honest, responsible professionals in the construction business. Therefore we were particularly impressed by the quality and efficiency of the job done by Pacific Pavingstone. Everything was right, beginning with their clear presentation, as well as direct and most impressive referrals. As to the actual performance of Pacific Pavingstone company, it was simply remarkable.

Needless to add, we recommend Pacific Pavingstone in the strongest terms.

–Alexander Varshavsky

Thank you so very much for the beautiful hardscape your team created for our home. You were able to translate my vision exactly as I saw and add to it with great suggestions.

When we first met, I was skeptical and tired from working with contractors that didn't follow through with their commitments. Your ability to listen to our ideas and focus in on the areas that needed more clarity is truly impressive. I found myself getting excited about our project again during that first meeting.

Your team worked harder and longer than any I have ever met. They were pleasant, professional and very conscientious of the work we just had completed at our home. We never had to be concerned about adding to our "repair" list. Their attention to detail was amazing. We can tell they take pride in the work they do. And they should because they did a great job.

–Tracy & Steve Nini

Every day as I see my beautiful driveway, the side wall, the patio and walkway and the backyard, my face automatically goes into a big, happy smile. How right were all your suggestions, as well as those of your sons. The choices we made at your advice, all turned out to be perfect. Not only does my home look more attractive, I am sure the increased value far exceeds the total amount you charged me.

The every day promptness of your workers, the expeditious completion of the entire project, the constant supervision by you and your sons, and above all, the quality and perfection of the work performed, truly gives me the confidence to recommend you to any of your prospective customers.

–Ria van Daalen Wetters

My wife and I want to congratulate you on an excellent job on our patio and pool area.

The look is dramatic and beautiful.

This was a big job – breaking up and hauling out 30 tons of concrete and replacing it with 30 tons of paving stone and flagstone.

Hats off to Martin and his crew. Not only did they work tirelessly, but what impressed us the most is their attention to detail. We definitely got the feeling that this wasn't just a "job" – but rather craftsmanship they took pride in. And it shows.

I've worked with many contractors over the years and I have to say that dealing with you, Trent, Chad and your crew has been by far my best experience. I unhesitatingly recommend Pacific Pavingstone and am happy to "show off" your fine work to prospective customers.

–Ken Whitman

Please let me tell you how pleased my wife and I are for the great work you did on our patio and retaining wall. Your team was hardworking, prompt and efficient. Your price was fair and the quality of your product excellent.

–William Fox

Just a not to thank you again for your excellent work on our driveway and walkway. We have received many compliments on them. Your crew was very skilled and worked at an intense pace.

I would be happy to be used as a referral source for your company and have given several people your name and number.

–Watson G Watring, M.D.

I would like to take this opportunity to thank you and your team at Pacific Pavingstone, Inc. for the magnificent work done in my "Villa de Buona Fortuna" estate. I was skeptical at first to go with a contractor but you and your team were able to EXACTLY duplicate my vision.

As a fine artist, I have high standards and expectations of quality and professionalism. You and your dedicated staff met both.

I recommend your services to anyone interested not only in the aesthetic quality of the product but in the reliability and fast delivery of what is expected.

–Larry Gluck

I am writing this to thank you for the gorgeous, beautiful, magnificent job you have done on my driveway, walkway and back deck. I had no idea it would look so great!

You and your sons and all of your crew truly do beautiful work. Such attention to detail! I can't wait to show my new deck to all my friends.

The entire crew was so wonderful to have around. I never thought I could have work done at my house and hate to see the workmen leave. That doesn't even sound possible. Honestly you have given me far more than I thought possible – the workmanship down to every line and detail has transformed my entire house and will give me great pleasure in years to come.

–Patricia O'Brien

We hope you can see through our reviews that customer satifaction and quality is our specialty. If you are not yet convinced of our commitment to excellent please view our Photo Gallery . We can also provide you with a list of over 1000 local customer referrals who you can talk to who will be happy to tell you how much they love their new interlocking concrete paving stone driveway or patio.

Call now for an Estimate: 1-818-244-4000 or Toll Free at 888-600-7224.

Or fill out our Free Estimate Form to receive an on-site estimate if you live in any of the Southern California locations we service.

Zero Interest Financing

Do not let funding an outdoor project keep you from creating the outdoor living space that you have always dreamed of.  We currently have offers for Zero Interest for One Year with approved credit. 

For more details, call a sales consultant at 888-600-7224.

About Us 

 Pacific Pavingstones and its parent company, Pacific Outdoor Living have been creating affordable outdoor living spaces since 1999.  Whether it is a beautiful patio, outdoor kitchen space, inviting driveway, an artful pool deck, crystal clear swimming pool and spa, a tranquil waterfall or luscious plants which fill in the landscape, our professionally trained designers, sales consultants and in-house crews will make your outdoor project a work of art.  Our company is licensed, insured and bonded and provides the highest quality work, far exceeding industry standards. 

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