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Pacific Paving Stone Customer Guarantee and Warranty


Customer Guarantee

1. To do all work in a neat, orderly and timely manner

2. To keep all appointments and to maintain communication with the customer

3. To continue the work on-site until the job is complete

4. To make sure the customer is happy with the design and installation

5. To build a paving stone feature to or above the industry standard

6. To give a lifetime warranty on against pavers cracking and a 3 year warranty all labor and materials

7. To promptly fix or correct any area that may need it

8. To provide the customer with continuous technical support on the care and creation of paving stone feature

9. The customer will be 100% delighted with the work performed, which will be beyond their expectation!

 

Our Warranty

We are the only Southern California Paving Stone Company to offer a lifetime warranty on materials and workmanship

Pacific Pavingstone, Inc. (a division of Pacific Outdoor Living) warrants all interlocking concrete paver installations against defects in materials and workmanship under normal use for the lifetime of the installation on the property. Pacific Pavingstone further warrants the pavers used in the installation against cracking and breaking under normal use for the lifetime of the installation on the property. If a defect arises and a valid claim is received within the Warranty Period, at its option, Pacific Pavingstone with either

  • perform the necessary repairs at no charge, using new materials if materials need to be replaced.

  • or

  • hire an outside service, at our expense, to perform the necessary repairs, including new materials if materials need to be replaced.
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